Privacy Policy

Your privacy is important to us

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in our programs, or contact us for support.

  • Personal information (name, email address, phone number)
  • Billing and payment information
  • Program enrollment and participation data
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process payments and fulfill orders
  • Send you important updates about your enrollment
  • Respond to your questions and provide customer support
  • Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service providers who assist us in operating our business
  • Legal requirements or to protect our rights
  • Business transfers (mergers, acquisitions)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Ascendra Elevate

Email: privacy@ascendraelevate.com

Phone: 1-800-ASCENDRA